Have the answers your client needs!

Another great example of how easy it is to have a simple solution to someone's problem.

I called her back first (phone is always the fastest way to evaluate a client and decide if you want to take them on) and set up the appt to visit her at home. Then sent her this follow up email so she would be ready for my plan when I arrived in a few weeks - AND so she and her husband would NOT make things worse trying to 'Cesar Milan' the dog into submission!

My response:
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Amanda,

Great talking with you today. I look forward to meeting you, John and Rex. Dog-dog stuff can be hard to work on, but if you get the books and tools I recommended, join the website and print off the info for these games you should get a good head-start on the training plan:

Look at me
Jolly Talk
Yoga Breath
Treat for no reason

Attached is another great document I like to share with people. Remember to be patient and realize she's not 'acting-out' but rather probably confused, nervous and uncertain.

Have fun training,
Gordon



The Question:
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On Mon, Nov 15, 2010 at 12:55 PM, <> wrote:

Good afternoon,

My husband I were referred to Zen Dog Training by our vet. We recently adopted a 5 year old Black Lab named Harlow. She is JUST the sweetest -she loves people, and is so cuddly, lovable and very mellow in our house. So the problem; she can’t get near another dog without absolutely losing it. She barks like crazy and whimpers –in an excited way but if we let her approach the dog she will sniff then will bark and almost nip at the dog. We really need to figure out what the problem is because there are SO many dogs in our neighborhood and we want her to socialize with them.

We have exposed her to two of our friends’ dogs. One came into our house which didn’t go over well but the other she walked with before hanging out and she was fine. She got protective one or two times where she barked in the dog’s face but overall relaxed and would actually lick the other dog. It’s almost like she wants to play but doesn’t know how?

In addition she needs a lot of leash training.

I would LOVE to hear from someone from Zen. Please let me know if you can help us!


Best,

Amanda